jps888 Privacy Policy

1Definitions

The following terms are used throughout this Privacy Policy with the meanings defined below:

2Data We Collect

jps888 collects Personal Data across several categories, each serving a distinct operational purpose. We apply a principle of data minimisation — collecting only what is genuinely necessary.

3How We Collect Data

Personal Data is collected through the following channels:

• Direct Input: Information you provide when creating an account, completing KYC verification, initiating a deposit or withdrawal, or contacting our support team.
• Automated Technologies: Session cookies, analytics tags, and server logs that automatically record technical and behavioural data when you interact with the Platform. See Section 9 (Cookies & Tracking) for full details.
• Payment Processors: Transaction confirmation data returned by bank transfer gateways and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) when you initiate a financial transaction.
• KYC Verification Partners: Identity and address data validated against third-party verification databases as part of our regulatory compliance obligations.
• Fraud Detection Systems: Device fingerprinting and behavioural signals from our fraud-detection infrastructure, which cross-reference your session data against known risk indicators.

4Legal Basis for Processing

jps888 processes Personal Data under the following legal grounds:

1. Contractual Necessity: Processing required to fulfil our obligations under the account agreement — including payment processing, bet settlement, and account management — is carried out because it is necessary to perform the contract between jps888 and the User.
2. Legal Obligation: jps888 is subject to international AML regulations, responsible gaming standards, and licensing requirements that mandate the collection and retention of identity, financial, and transactional records. This processing is not optional.
3. Legitimate Interests: jps888 processes Technical and Behavioural Data to detect fraud, prevent money laundering, secure the platform, and improve the user experience. These interests do not override the individual rights and freedoms of Users.
4. Consent: Where jps888 sends promotional communications (bonus offers, seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Nyepi, or Imlek), this is done on the basis of your opt-in consent at registration or via account settings. You may withdraw this consent at any time without consequence to your account.

5How We Use Your Data

jps888 uses Personal Data for the following specific purposes:

• Account Administration: Creating and maintaining your registered account, verifying your identity (21+ age check, KYC), and managing account settings and preferences.
• Payment Processing: Executing deposits and withdrawals via Indonesian local banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets, reconciling transaction records, and investigating payment disputes.
• Platform Operations: Delivering the betting and gaming services you request, including football markets (bandar bola — football betting), togel (Indonesia's traditional numbers lottery), live casino, and slot titles.
• Fraud & Security: Detecting and preventing fraudulent activity, account takeover, money laundering, multi-accounting, and abuse of promotional o ffers.
• Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling and triggering interventions such as deposit-limit reminders or account review. Visit our Responsible Gaming page for more details.
• Customer Support: Responding to queries, processing complaints, and maintaining support records for quality assurance and dispute resolution.
• Legal Compliance: Retaining records as required by AML obligations, responding to lawful requests from regulatory or law-enforcement authorities, and enforcing our Terms & Conditions.
• Marketing Communications: Sending promotional offers, bonus notifications, and seasonal campaign emails to Users who have opted in. Each communication includes a clear opt-out mechanism.
• Platform Improvement: Analysing aggregated, anonymised usage data to identify technical issues, improve navigation, and develop new features.

6Data Sharing

jps888 does not sell, rent, or trade your Personal Data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

All Third-Party Processors engaged by jps888 are required to sign a data-processing agreement that prohibits them from using your data for any purpose beyond the specific service they provide to us, and mandates appropriate technical and organisational security measures.

7Data Retention

jps888 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Account Data & KYC Documents: Retained for a minimum of 5 years from the date of account closure, in compliance with international AML record-keeping standards.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, including all deposits and withdrawals in IDR.
• Betting & Game Records: Retained for 3 years from the date of each session, to support dispute resolution and responsible gaming monitoring.
• Support & Communication Records: Retained for 2 years from the date of each interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained from the date consent is granted until 1 year after consent is withdrawn, to demonstrate compliance with opt-in obligations.
• Technical & Log Data: Retained for 12 months from the date of generation, then anonymised or deleted.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual. Physical document copies (if any) are shredded in accordance with secure disposal standards.

8Data Security

jps888 implements a layered security framework to protect Personal Data against unauthorised access, accidental loss, alteration, and disclosure. Our key technical and organisational measures include:

• Encryption in Transit: All data transmitted between your device and jps888's servers is protected by TLS 1.3 protocol. Connections over unencrypted HTTP are automatically redirected to HTTPS.
• Encryption at Rest: Stored Personal Data — including KYC documents, financial records, and account credentials — is encrypted using AES-256, the international standard for data-at-rest encryption.
• Access Controls: Internal access to Personal Data is restricted to authorised personnel on a strict need-to-know basis. Role-based access controls (RBAC) prevent staff from accessing data beyond the scope of their function.
• Penetration Testing: jps888 engages independent security professionals to conduct regular penetration tests and vulnerability assessments of the Platform's infrastructure.
• Incident Response: In the event of a data breach that poses a risk to Users, jps888 will notify affected Users and relevant authorities within 72 hours of becoming aware, in line with international breach-notification standards.
• Password Security: Account passwords are stored as salted cryptographic hashes. jps888 staff can never view your plaintext password. You are responsible for maintaining a strong, unique password and enabling any two-factor authentication options offered on the Platform.

9Cookies & Tracking Technologies

jps888 uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyse aggregate usage patterns. The following cookie categories are in use:

You may manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the Platform, but may affect your experience. Strictly necessary and fraud-detection cookies cannot be disabled as they are integral to platform security and integrity.

10Your Data Rights

Depending on your jurisdiction, you may be entitled to exercise some or all of the following rights with respect to your Personal Data held by jps888. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

• Right of Access: Request a copy of the Personal Data jps888 holds about you, along with details of how it is used and with whom it is shared.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Data. You may also update basic account information (email address, contact number) directly within your account settings.
• Right to Erasure: Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, and where no overriding legal obligation requires retention. Note that AML regulations require jps888 to retain certain records for a minimum of 5 years regardless of an erasure request.
• Right to Restrict Processing: Request that jps888 restricts processing of your Personal Data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Request a structured, machine-readable copy of Personal Data you have provided to jps888 directly, to transfer to another service provider.
• Right to Object: Object to jps888 processing your Personal Data for direct marketing purposes. You may also object to processing based on our legitimate interests, in which case we will assess whether our interests override your rights in the specific circumstances.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing or your continued access to the Platform.

11Minors

The jps888 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. If jps888 discovers that Personal Data has been collected from a person under 21 — whether through misrepresentation during registration or any other means — that account will be suspended immediately, all data relating to the minor will be deleted, and any deposited funds will be returned to the originating payment source. Any winnings generated by a minor's account will be forfeited in full.

If you are a parent or guardian and believe that your child has registered an account on jps888, please contact us immediately at [email protected] so that we can take prompt action to close the account and remove all associated data.

12International Data Transfers

jps888 operates as an internationally licensed platform. In the course of providing our services to Indonesian players, your Personal Data may be processed and stored on servers located outside Indonesia. Where such international transfers occur, jps888 ensures that adequate safeguards are in place to protect your data, including:

• Binding contractual clauses in our data-processing agreements with Third-Party Processors that impose equivalent data-protection standards regardless of the processor's jurisdiction.
• Selection of cloud and infrastructure partners that maintain internationally recognised security certifications (such as ISO 27001 or SOC 2 Type II).
• Ensuring that KYC verification data is processed only by providers operating under regulatory frameworks with robust data-protection requirements.

By registering an account and using the jps888 Platform, you acknowledge and consent to the transfer of your Personal Data to servers and third-party processors outside Indonesia, subject to the safeguards described above.

13Policy Amendments

jps888 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or business operations. When material changes are made, we will notify registered Users by email to the address on file at least 7 days before the revised policy takes effect. The updated policy will also be published on this page with a revised "Last Updated" date.

Your continued use of the Platform after the effective date of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you may request account closure and the return of your Real Funds balance by contacting our support team prior to the effective date.

We encourage you to review this Privacy Policy periodically. Minor clarifications — such as typographical corrections or reformatting — may be made without prior notice and will be reflected in the version number displayed in the page header.

14Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how jps888 has handled your Personal Data, please contact our Data Protection team through the following channel:

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request — [Your Registered Email]"
• Subject Line for Privacy Complaints: "Privacy Complaint — [Your Registered Email]"
• Response Time: We acknowledge all data rights requests within 5 business days and aim to resolve them within 30 days. Complex requests may take up to 60 days, in which case we will notify you of the extended timeline.
• Support Hours: Our team is available 24/7. Indonesian-speaking support agents are available around the clock via live chat and email.

If you are not satisfied with our handling of a data rights request or privacy complaint, you have the right to escalate the matter to the relevant data-protection supervisory authority in your jurisdiction, or to the independent dispute-resolution body associated with jps888's licensing authority. Details of the escalation pathway are available upon request.